Hydro Herbs

Our Hand tied bouquets are selcted using a variety of interesting and unusual high quality blooms, some of these are delivered to your recipeint in bud to ensure longevity. 

Sizing of the bouquet is made up per stem and using our highly skilled florist expertise as to what selection of stems will give the most impressive bouquet fo your chosen option.

All bouquets are wrapped carefully and packaging is coordinated to enhance the colours and flowers .I'm a product detail. 

When your flowers have arrived home , please take the wrapping off and keep the flowers tied, resnip the ends and add a sachet of flower food. Every 3 days change the water , take off any dead leaves or stems, and recut the ends to ensure longevity of your bouquet.

Terms and Conditions- Eden Floral Styling Ltd.

PLEASE READ CAREFULLY

 

POSTCODES: Please see drop down menu in the delivery option for the areas we deliver to. Alternatively please call the shop we can deliver all across greater Manchester depending on advance notice and availability.

FLOWERS: We regularly buy fresh flowers daily or every other day and create our new bouquets daily. We expect Flowers to last at least 5-7 days. We pride ourselves on creating unusual and interesting bouquets with high quality flowers in the ‘eden floral styling ltd’style.

 

SAME DAY ORDERS: If you have ordered Flowers for Same Day Delivery, please note this is only to a Saddleworth , orders on a Monday and Tuesday need to be in by 11am, and Wed to Saturday need to be before 12pm.

Products

All bouquets on the ‘shop’ page of website (which may vary from time to time) are available for same day delivery in Saddleworth. UK.
Certain Products may be delivered by us in bud to ensure longer life.
Some Products, Flowers and Plants may be harmful or poisonous, to humans and animals with certain allergies, we take no responsibility for any reactions to products ordered, if you require further information before submitting an order please contact us prior to ordering on 01457 870557.

All Products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute a Product of equivalent value and quality without notice.
In the event that we are unable to supply the Product or any substitute product to you at all, we shall notify you as soon as is reasonably possible and shall reimburse your payment in full and in any event no later than 30 days after the intended delivery date.
 

Prices

Prices listed within the Service are valid for a maximum of 14 days from submitting your order.
Prices include VAT.

Order / Payments

During order submission you shall be required to provide us with your personal details, including accurate postcode, together with those of the intended recipient and all necessary payment details. We accept payment by most major credit and debit cards. By clicking on the 'complete order’ button on the Order Form, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the Online site.
Submitting your Order Form is subject to our acceptance of this offer and we will not consider ourselves bound by a contract with you unless we have issued you a confirmation of order delivery by email. This is not the email sent on submission of an order.
We cannot accept Order Forms from customers under the age of eighteen (18) years.

Delivery

Our same day delivery service is only within the Saddleworth area, UK area.
On acceptance by us of your Order Form we will advise you by e-mail confirmation of the intended delivery date.

We will process Order Forms received on Sundays or Public Holidays the next working day. We do not deliver on Sundays or public holidays but in this case we will deliver the Product you request on the next working day.

Anomalies in your submitted personal details may lead to problems or delays in delivery, so before placing your order, please ensure that you have included the full address details, including accurate postcode of the intended recipient and your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered.

Whilst we agree to use all reasonable endeavours to ensure that delivery will be on the requested delivery date you acknowledge that in very occasional circumstances delivery on the requested terms will not be possible. In such circumstances you will be given prior notice wherever possible and we shall either make alternative arrangements or shall reimburse your payment in full.

In case of delivery to certain locations where a third party is involved, such as offices, hotels, and other business locations, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery to your chosen recipient.
 

Please note that we are only responsible for delivering against signature to the address you quote (or an imminent neighbour if no one is at home) we regret that where goods have been correctly delivered we can not accept responsibility if the intended recipient has moved, or lives elsewhere, and the actual received refuses or fails to return item(s).
 

Where the carrier is unable to find someone to accept delivery they will either deliver to a neighbour or leave a card at the address for the recipient to make contact with the shop as to alternative options.
 

Delivery Routes change daily so we are unable to give a delivery time slot.

In the instance of there being difficulties in delivering your order to the intended recipient we reserve the right to contact the recipient using the contact details you provide on the Order Form.

When placing your order you are able to specify further delivery information using the 'Delivery Notes…' field provided. This is intended to provide further guidance to the party delivering your order which isn't included within your address information, for example to specify floor number, or if sat nav takes drivers an an alternative route.

We reserve the right to not action any delivery requests specified in this field which we deem unacceptable and will use other elements of address information provided elsewhere on the order form to fulfill your order.

Cancellation, To amend or cancel your order, please contact us using the shop number we will require 24 hours notice.

You are entitled to cancel any payment at any time where fraudulent use has been made of your credit or debit card by another person not acting on behalf of you or as your agent and to be re-credited by us to the extent that such sums are not reimbursed by the card issuer in such circumstances.

Customer Services

Due to the perishable nature of Products and in order to assist us in resolving any complaints quickly, we advise you to make any complaint within 1 working day of the date of delivery or intended delivery of your purchase.

Disclaimer

Whilst we agree to use our reasonable endeavours to ensure that this Online Site and/or the Online Service is fully operational and error-free we cannot guarantee this and, therefore, accept no responsibility for any defects and/or interruption of the Online Site and/or the Online Service and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the Online Site and/or the Online Service impossible or impractical.

General

We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the Online Site and/or the Online Service from time to time. We will post any changes on the Site and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the Online Service or Online Site. Changes will be effective five after the posting of any such change and all subsequent dealings between you and us shall be on the new terms and conditions.

Additionally, we reserve the right to suspend, restrict or terminate access to the Online Site and/or the Online Services for any reason at any time.

These Terms and Conditions shall be deemed to include all other notices, policies, disclaimers and other terms contained in the Online Site, provided that in the event of a conflict between any such other notices, policies, disclaimers and other terms, these Terms and Conditions shall prevail. If any of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
 

We shall ensure that we comply with the requirement of all current data protection legislation including, without limitation, the Data Protection Act 1998 (as replaced, modified or re-enacted from time to time). We shall only use personal data received from you for the purpose of fulfilling our obligations under these Terms and Conditions and as stated in our Privacy Policy.